Glenmoore, PA – November 2018 – Angela Megasko, CEO, and Owner of Market Viewpoint, LLC has been re-elected as Vice President of MSPA-Americas, the professional association of the mystery shopping industry.
“I am honored and excited to serve as Vice President of MSPA-Americas. The mission of MSPA-Americas to connect and support businesses who influence customer experiences correlates with my reason for starting Market Viewpoint more than 20 years ago. I look forward to playing a greater part in helping others build alliances and relationships to propel them to success.”
MSPA Americas connects and supports the businesses that influence the customer experience through managing, quantifying, interpreting, enhancing and re-defining the customer experience. Widely recognized as the leader in customer service experience measurement, management, and training, MSPA Americas is made up of member companies that provide these services to a variety of industries. The association strengthens the customer experience industry by uniting the efforts and actions of its members and supporting the businesses they serve.
Market Viewpoint, LLC was established in Glenmoore, PA in 1996 as a premier market research firm specializing in mystery shopping to understand the customer experience.
Market Viewpoint provides consulting services to organizations in a variety of industries who are interested in realizing higher rates of profitability through customer retention. Other services Market Viewpoint provides include surveys, focus groups, training and executive coaching.
In Angela’s 30+ years’ experience in the Pennsylvania marketing community, she has established programs, consulted, and presented at various forums on customer service, marketing, sales, communication, and organizational development.
Angela currently serves as Vice President of NAWBO Philadelphia (National Association of Women Business owners. She has also served as a treasurer of the Daddy’s Spirit Moves Me Forward organization and with the American Cancer Society as a volunteer board member on a local and regional level. She was a founding board member of the Professional Business Network in Pennsylvania and the Women’s Business Mentoring Council, established to support and encourage the female entrepreneur population.
For more information, please visit the Market Viewpoint, LLC website at www.marketviewpoint.com or call 610-942-7030.
About Angela Megasko & Market Viewpoint
Angela Megasko, is a Pennsylvania-based business owner, consultant, entrepreneur, author, business performance coach and professional speaker. As president and CEO of Market Viewpoint, an international professional mystery shopping and market research firm, Angela is dedicated to evaluating the customer experience to enhance the growth and profitability of the clients she serves. A speaker, trainer, and coach, Angela has had multi-national experience delivering workshops, classes, seminars and webinars on a variety of business subjects. She is also a certified yoga instructor. For additional information visit our website or call 610-942-7030.