Artificial intelligence is infiltrating all aspects of our lives. We can talk to our phones, televisions, and even our refrigerators. AI, however, will never …
Mystery Shopping
I’ve Got a Secret to Share
So many people think creating great customer experiences is a difficult process. A lot of time and money is directed to developing programs to delight and …
5 Reasons Your Company Should Be Mystery Shopping
Mystery shopping sounds exotic, secretive and, well … mysterious. What it really is, however, is a form of market research that has far reaching effects on …
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