I’ve been doing a lot of training recently, through my company Market Viewpoint, for the membership organization world, for-profit and non-profit, and as I was …
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Podcasts
podcast – The Recipe for The Perfect Apology
Apologizing is hard for people. In a sense, having to apologize is having to admit that we’re not perfect and for some, that is a harsh reality. But to ensure …
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podcast – Customer Experience Starts with Your Branding
This is podcast episode number 29 where we’ll be talking about customer satisfaction for your business and how the way you communicate with your customers can …
[Read more...] about podcast – Customer Experience Starts with Your Branding