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Market Viewpoint - Premier Mystery Shopping Company

Premier Mystery Shopping Company

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Recognize & Reward

Research data in the form of mystery shops and satisfaction surveys provides you with multiple views into your customers’ experiences.

Company-wide, high level summary reports deliver the data necessary to make major decisions for operations, staffing, marketing and finance on a corporate level.

Individual reports, which report on the customers’ experiences at specific locations and with individual staff members, allow you to recognize and reward employees who consistently deliver excellent service to your customers.

Market Viewpoint can offer guidance in designing programs to recognize regions, locations and individuals who go above and beyond to carry out your standards and expectations for service to your customers.

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Contact Information

995 Fairview Road
Suite 202
Glenmoore, PA 19343-1813
Phone: 610-942-7030
info@marketviewpoint.com

Market Viewpoint – Measuring and Managing Customer Experience

Mystery Shopping
Customer Experience Evaluations
Employee Training
Performance Coaching
Leadership Development
Competitor Evaluations
Exit Interviews
...and more.

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