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customer retention

Revenue Growth

Angela Megasko / April 20, 2017

The Secret to Revenue Growth is Right in Front of You

A lot of business spend a LOT of time on creating ways to attract new customers. And not nearly enough time nurturing their current client relationships. Not …

[Read more...] about The Secret to Revenue Growth is Right in Front of You

Angela Megasko / September 29, 2016

3 Key Steps to Keeping Your Customer Happy (and why it matters)

You work hard to bring in new clients and create processes, systems, and products you believe will make your customer happy. Happiness matters! Research done …

[Read more...] about 3 Key Steps to Keeping Your Customer Happy (and why it matters)

Angela Megasko / August 18, 2016

BOGO Backfired – Customers Walked Away!

There is a local restaurant close to where I live that has a BOGO special twice a year. Buy one of their unique ‘oval’ pizzas, get another ‘oval’ free. When …

[Read more...] about BOGO Backfired – Customers Walked Away!

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