A lot of business spend a LOT of time on creating ways to attract new customers. And not nearly enough time nurturing their current client relationships. Not …
[Read more...] about The Secret to Revenue Growth is Right in Front of You
customer retention
3 Key Steps to Keeping Your Customer Happy (and why it matters)
You work hard to bring in new clients and create processes, systems, and products you believe will make your customer happy. Happiness matters! Research done …
[Read more...] about 3 Key Steps to Keeping Your Customer Happy (and why it matters)
BOGO Backfired – Customers Walked Away!
There is a local restaurant close to where I live that has a BOGO special twice a year. Buy one of their unique ‘oval’ pizzas, get another ‘oval’ free. When …
[Read more...] about BOGO Backfired – Customers Walked Away!