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Premier Mystery Shopping Company

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Customer Satisfaction

Customer Surveys

Angela Megasko / November 16, 2017

Get to the Meat of the Matter with your Customer Surveys

Thanksgiving is only a week away. Cooks across America are deciding on which turkey they will prepare for the big feast. Fresh or frozen? Brine or no brine? …

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Good Customer Service

Angela Megasko / September 21, 2017

Good Customer Service Starts at the Top

“Good customer service starts on the inside with the company’s culture.”, says Shep Hyken, Customer Service Expert. In a recent article, Shep tells us that …

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Website Customer Service

Angela Megasko / September 14, 2017

Bringing Customer Service to your Web Site

Business of all sizes are running differently than they were 10 years ago. With very few exceptions, every business needs to have a website and most need at …

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Glenmoore, PA 19343-1813
Phone: 610-942-7030
info@marketviewpoint.com

Market Viewpoint – Measuring and Managing Customer Experience

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