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customer service strategies

Elaine O'Reilly / October 31, 2017

ANGELA MEGASKO ELECTED VICE PRESIDENT OF MSPA-AMERICAS

For Immediate Release  - October 31, 2017 ANGELA MEGASKO ELECTED VICE PRESIDENT OF MSPA-AMERICAS Philadelphia, PA  – October 2017 - Angela Megasko, CEO, and …

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Angela Megasko / May 8, 2014

Ditch the “But” in Conversation with Customers!

Engaging in conversation with our customers is something we do every day. It’s expected of us as business professionals. Our conversations can inform, persuade, …

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Angela Megasko / January 16, 2014

Respect Customers and Get Your Face Out Of My Parsley

Are companies training their employees to respect customers and their purchases? Sometimes I wonder. I had a weird experience at a regional family/employee …

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