A common misconception is that customer experience is to provide your customer with an experience unlike any other. But you don’t have to go crazy thinking of …
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customer service
Mystery Shopping: How to Choose a Mystery Shopping Company
Many companies are in the process of budgeting for their new fiscal year and some are considering adding mystery shopping as an operational line item. Others …
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Our Gift to You This Thanksgiving!
In the spirit of gratitude for our clients and friends, we share this insightful piece with you this Thanksgiving Day! Wishing you much thankfulness and …