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Premier Mystery Shopping Company

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making a difference

Website Customer Service

Market Viewpoint / September 14, 2017

Bringing Customer Service to your Web Site

Business of all sizes are running differently than they were 10 years ago. With very few exceptions, every business needs to have a website and most need at …

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Natural Disasters

Market Viewpoint / September 7, 2017

Natural Disasters Reveal the Ultimate Example of Customer Service

In a general sense, many of us turn our heads away from what might matter most until that person/thing/issue is right in front of us and we can no longer ignore …

[Read more...] about Natural Disasters Reveal the Ultimate Example of Customer Service

think small

Market Viewpoint / August 3, 2017

Think Small – To Be Big!

Business owners and managers have always been encouraged to Think Big! Look at the BIG picture. Don’t focus on the small stuff first. Think Big and back your …

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Phone: 610-942-7030
info@marketviewpoint.com

Market Viewpoint – Measuring and Managing Customer Experience

Mystery Shopping
Customer Experience Evaluations
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Performance Coaching
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Competitor Evaluations
Exit Interviews
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