I was recently asked about the importance of strategizing for the customer journey. And what you need to understand about your customer to get it right. You …
[Read more...] about Personalizing Your Customers’ Journey
Market Viewpoint - Premier Mystery Shopping Company
Premier Mystery Shopping Company
I was recently asked about the importance of strategizing for the customer journey. And what you need to understand about your customer to get it right. You …
[Read more...] about Personalizing Your Customers’ Journey
Data drives our society. There are numbers and statistics for everything and anything. Some make sense, and some make no sense at all. The statistics below …
[Read more...] about How to Provide Competent Customer Service
I recently had the opportunity to be part of a panel of customer service experts and business leaders, sharing our thoughts on the first step to developing a …
995 Fairview Road
Suite 202
Glenmoore, PA 19343-1813
Phone: 610-942-7030
info@marketviewpoint.com
Mystery Shopping
Customer Experience Evaluations
Employee Training
Performance Coaching
Leadership Development
Competitor Evaluations
Exit Interviews
...and more.