Happy employees result in happy customers and no matter what your size as an organization, we all want happy customers. When I think of unhappy employees, I …
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[podcast] Managing the Omni-Channel Customer Experience
This podcast episode is all about the many ways a consumer can contact you in the digital age and how having brand consistency across all these communication …
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[podcast] 3 Steps to Establishing Deeper Trust
This podcast episode is about helping you to establish trust in your business. We’ll be talking about the trust that needs to exist between you and your …
[Read more...] about [podcast] 3 Steps to Establishing Deeper Trust