Home-based workers can find themselves easily distracted. You open a social media app like Facebook or Twitter to ‘check in’ to the feeds in your mystery …
social media
Managing the Customer Experience on Social Media
As the Customer Experience Manager, you are asked to be on the front line of readiness for every customer expectation. You are asked to do whatever it takes to …
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Training for the Omni-Channel Customer Experience
Training your staff on how to create valuable customer experiences - with all of the means of communication a customer may use to reach out to you these days - …
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