Training your staff on how to create valuable customer experiences - with all of the means of communication a customer may use to reach out to you these days - …
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staff training
Lack of Product Knowledge Can Kill A Sale!
This is a big year for customer service. Special attention is being paid to product knowledge for the sales staff. As a matter of fact, many organizations …
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Are Your Training Programs Creating Fear?
Whether you use home-grown training programs or outside sources to educate your staff on the latest information out there for performance improvement, chances …
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