Customer service stems from the behaviors that we foster in our corporations and businesses. Employees take their cues from the top, and as managers, we need to …
staff
Branding? Rebranding? Don’t Forget the Employees!
You can have the slickest brand in the world, but if your employees are not on board with what you want your brand to represent, you've just wasted a lot of …
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Customer Service: It’s All Relative
The words you use to market your business are powerful, yet I bet some of those words are creating a customer service nightmare for you. Fast service. Courteous …