Some mystery shopping companies take a one-size-fits-all approach to collecting information about your business, using boilerplate templates or third-party survey instruments for your customer service evaluation. Market Viewpoint begins with your individual goals in mind and designs a customized plan to fit your company’s needs.
At Market Viewpoint, we manage all aspects of our research and consulting in-house.
- Survey Design
- Database Management
As a result, we are able to deliver reliable mystery shopping data that provides the information you need to reach your business goals.